WE DO NOT OFFER EXCHANGES. Unit has been factory defaulted and will come in a factory state. Not included, unless stated otherwise. Damage on SFP Ports, See pictures. Item will come as shown in the pictures. Item condition : This correlates to the items condition under the product title. See our item’s condition and match it to one of the following. Item is new and will only come with what is shown in the pictures, Does not include original box or power adapter unless stated otherwise. Item will come used, tested, and working. No guarantee for any form of functionality. Shows signs of normal use w/ some scuffs / scratches / blemishes / sticker residue. We do not have the ability to transfer licenses to applicable devices. No other accessories / hardware / software is included. Power cords/Adapters are not included unless permanently attached to device or stated in the ad. We do not provide software or software support. There’s also no more palletizing option available and we will not be storing items at our facility to be collected until there’s enough for a pallet. Please do not make any notes in comments otherwise our system will automatically decline the offers. We do not negotiate via the offer notes. Please do not request additional parts or discounts or special favours via the offer message as it will be automatically declined. We are not setup for courier preferences.