NETGEAR GS752TP 52-Port PoE Gigabit Ethernet Smart Switch. Power tested, Fan Works. If a power supply or cable(s) are included it will be shown. We are not the original owner of the items we sell. Items are given a GENERAL ONCE-OVER and may have additional issues beyond the items Condition. Unless listed under refurbished items are not fully inspected. If an item is not NEW then it may have scratches, marks, dents or chips on it. We try to state this all in CDS. Untested – Nothing Checked. Untested – Powered on Only. Tested Failed (See Test Results). Category / Cosmetic Description. Damaged (For materials recovery – Parts). Used Poor (Heavy use and/or age). Used Fair (Moderate use and/or age). Congrats you won or your offer was accepted, now what? Messaging us actually slows down the process as our shipper does messages as well. Our feedback states a lot that items came earlier and packaged well. Any questions or offers outside the above stated time frame will be answered in the order received. We do our best to reply within 24 hours. Weekends and holidays are excluded as we give our team time with their families. Do not send multiple emails. As it just slows down the process of replying to you. If available we can swap out a damaged or defective item for the same item. If the same item isn’t available but we have something close to it, we can offer that as a solution. Using “item not as described”. Doesn’t match description or photos”, “Received wrong item” or “Item is defective and that is not the correct option, You will be reported.